virgin media self install no wall socket. Re: No Virgin Media wall socket on ‎19-10-2022 08:24 Hey Juanr, thank you for reaching out and a warm welcome to the community I am sorry to see you haven't got a wall socket install. virgin media self install no wall socket

 
Re: No Virgin Media wall socket on ‎19-10-2022 08:24 Hey Juanr, thank you for reaching out and a warm welcome to the community I am sorry to see you haven't got a wall socket installvirgin media self install no wall socket

Getting Connected with Virgin Media is easy when you have a wall socket. 2. Checked every room in the new house but there were none. The wall socket has a thick plug bit. Hi, I used to have Virgin Media Broadband couple of years ago but have now rejoined and I have 1 of those self installs but struggling with the wall socket. Would I be able. Hi @bingoman000. But I don't have a splitter or any 'Virgin media socket'. on ‎21-03-2023 18:43. We're happy to assist with this but as it is a non fault call out a charge of £25 would be applicable. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. If you need a new landline, you’ll have to pay to get one installed, which usually costs £140. An engineer came out yesterday and we eventually found it randomly part the way down the stairs. I'm sorry to hear you're having these. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. There are multiple different branded wall boxes inside our flat but none. Some properties do not have a wall socket, only a cable. I received the self install pack but can't install it we need an engineer visit. I want to book a new appointment and have the technician install a wall socket, or connect the isolator cable to the openreach MK3 box directly. on ‎27-10-2022 09:24. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. The current range of cables supplied by VM are push-fit as opposed to screw thread but they still connect to the same wall points. Posted in QuickStart, set up and connections. SpeedQuickStart, set up and connections. Thanks If the box is square it’s not an Ethernet LAN outlet it’s a UK phone socket. Otherwise you will need a maned install and call pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday I have just received the Quick Install kit as my property has had VM in the past, but I have no wall socket to connect the isolator cable to. 🙂 Internal Wall socket power supply missing in QuickStart, set up and connections a week ago; Wrong cable sent in quick start pack in QuickStart, set up and connections 2 weeks ago; No Virgin Media wall socket in my apartment in QuickStart, set up and connections 4 weeks ago; Wall socket connection issue on startup in QuickStart, set up and. In response to Travis_M. Hi there. Keep in mind though, for new builds, most of this will all be built into walls when the new building is constructed. Otherwise you will need a maned install and call pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and. Installation Guide. pdf (virginmedia. 2. I’ve come to virgin only to realise I have the old virgin Telephone line and that’s it I don’t have a Co-Axial socketWish I did spend the bit extra now, the router is already on the way annoyingly. If you were provided with a self-install option then it would mean that a previous tenant at that property had Virgin Media services installed and that services were provided there, so potentially the socket was removed by a previous tenant. However, I do not have any of the specified wall sockets available. Alessandro Volta. I have checked outside and there is a brown box shared with the neighbour. Because when I talk with virgin before I buy the servic. Up to 3 WiFi Pods if needed. Call the Pre-installation and delivery team on 0800 052 1734. Virgin Phone Switchover. I’ve tried calling but the people I’m connected to keep hanging up. I found some other soket but I don'. 1 Kudo. However, there is no Virgin Media Wall socket in my house. Follow these simple installation steps for your Virgin Media home phone set up. Call the pre-installation and delivery team on 0800 052 1734. Explain what needs to be done and book an engineer visit. Sorry to hear you need some additional support with your installation due to missing some sockets required. No Virgin media wall socket. connector cable from the wall socket, as we’ll be re-using that later. Virgin Phone Switchover. Stream from Virgin Media. The one thats on the bottom is the one you need for Virgin. (I wish they had offered me that instead of the self install in the first place to be honest,. Could anyone please help to book an appointment for an engineer to setup the Virgin Media wall socket? Thank you Sourav In some homes the VM service arrived on a loose cable, not via VM wall socket Have a look on the outside wall of the house to see if there a Virgin Media box, it may give a clue as to where the cable enters. Just moved in to new (rental) flat. Hi, I’ve recently moved into a flat, befor ordering I checked if virgin media was already installed there ( it is, there is a virgin media box outside the property ), a lady from virgin media also came to the flat the day I moved in to collect the previous tenants hub, I ordered via live chat and they recommended the self set up so, I got the quick set. The wall socket I have within my home does not appear to be working. Account - Cable. Tech Chatter. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Got my virgin media self install kit but I don't have a virgin socket. My Virgin Media App. Hi guys, I have just moved into a property which I know had virgin broadband however I have ordered my install kits which has been delayed! I work from home so need set up ASAP. . Freeview/Freesat HD,. The cable could be hidden within, or behind, furniture. There are multiple different branded wall boxes inside our flat but none. . Explain what needs to be done and book an engineer visit. If you need it moving to another location, Call Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. Thanks mate. It’s only available at addresses that have had Virgin Media services in the past, so we’ll check to make sure your property is Virgin Media-ready when you make your order. Self installation but NO wall socket in. There’s a BT open reach box so I’m guessing the previous occupier was with them and not VM. Perfect for when you can’t all decide on what to watch. Up to speed. Manage Your Account. If QuickStart you shoul already have the socket or maned the technician will do. Networking and WiFi. Broadband wifi self install wall socket. Manage Your Account. Stay safe online. There is no difference in wall sockets and cables, so you can freely connect any device to any socket. Tudor. Yep same here, was your broadband supposed to be installed on a specific date? If so you can get compensation due to VM’s ofcom. Virgin Media; My Virgin Media; Shop; Help;. Re: I’ve got a self installation but no actual boxMy internal wall socket looks like the below, but I am missing the power supply part (the smaller white box that plugs into the 3 pin socket and attaches via coax to the wall socket) I phoned up customer services to see if they could help, but they didnt really to understand the issue but they did offer two solution: 1) Go to my local Virgin. 3 weeks ago. There are 10 types of people: those. Forum; Apps. There are a couple of wires next to the open reach socket, but these aren’t compatible with the wires in the QuickStart box and I don’t believe they are in anyway r. Account - Cable. Take the end of the isolator cable with the black band and push it firmly onto the socket of your new Hub. We have tried plugging it into the only box we found it would fit but no luck. These enter my house via an air brick/vent very close to. Solved: We have the quickstart pack but sadly cannot get broadband set up and working. Thanks for the reply. Surly there has been a connection previously otherwise we wouldn't have bee. in Email 10 hours agoHi Virgin Media Team, Hope you are well. If you in a property that's recently been added to Virgin Media's network we have another video th. ive just recieved my start up kit and just noticed no wall socket inside - 5122337. QuickStart, set up and connections. Been trying to call VM to book an engineer to visit and help set up cabling, etc but. Register today and see the benefits for yourself. Picked up my self install but I cannot work out what my 'live' wall plug is. I've received the self installation kit with a hub3, going through the installation process, and I'm asked to take the red-banded end of the isolator cable, and plug it firmly into the Virgin Media socket on the wall. Networking and WiFi. Tudor. New customer, trying to self install my hub and 360 box. on ‎04-02-2023 11:17. My Virgin Media App. Have you downloaded and used our Connect App yet? It'. Networking and WiFi. Back a step. Welcome to our Community Help Forum 🙂. 😞 There are cases where we'd need to convert a self-install to a manned one if this socket is missing, the great news is all this can be done 100% free of cost to you. Hi, I've just received my broadband self install parcel but it's missing the power supply for the wall socket. Once you have hunted around for the examples linked above, if you don't think you have a conn. Previous tenants had painted over our VM wall socket, which has a wire fixed into it and is clipped along the skirting board to behind where our tv is. Network Trial. Networking and WiFi. Options. There is a cable coming from outside into my front room which has the same attachment as the plugs that fit into the hub but can't find an actual wall socket to. The brown box is still fine, cleaned it and put the front back on with a zip tie. Please support me in this regard. Each box also has separate channels and settings, so you can different shows at the same time, in different rooms. Account - Cable. However, we're unable to get the secondary 360 mini-box working upstairs for live TV and only the internet side of the features work (Apps etc). When I was going to self-install it, I didn't find any wall socket. QuickStart, set up and connectionsHello VLNeedham. Home Phone. Solved: Hi guys and gals. Hi, I have raised the relocation request to the new property for my VM fibre and TV VM is taking time as there is sim line work that has to be completed on the area before they install at my property as my property is getting renovated wanted to get the socket installed which supports this. Browse Virgin Media Virgin Media Community. I'm a new customer with Virgin (M125 Fibre) so I don't have a Virgin splitter. I’ll call the 0800 number. Package arrive today and realized I don't have a VM wall socket to. |. Stream from Virgin Media. Call the Pre-installation and delivery team on 0800 052 1734 or 0345 454 1111 and book a Tech install. ThanksNo Virgin Media wall socket or cables. Explain what needs to be done and book an engineer visit. Don’t plug the power cable into a plug socket yet. Networking and WiFi. I’ve got an old virgin wall socket and my new broadband kit has arrived for self-install. Try the SAT1 output & if that doesn't work you would need a manned install. 2. No Virgin wall socket sophiep0989. Browse Virgin Media Virgin Media Community. Kiki97. We have tried plugging it into the only box we found it would fit but no luck. I was trying to book an engineer but I didn’t get anywhere. Options. 4 weeks ago. The block box on second picture is an amplifier for terrestrial TV. But I have no Virgin Media Wall socket in my house. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. We would like to show you a description here but the site won’t allow us. . If you were provided with a self-install option then it would mean that a previous tenant at that property had Virgin Media services in. I am so sorry to hear that you seem to be missing a wall socket in the home. Sorry to hear you haven't been able to find the internal connection needed for your quick start kit. . Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. But I have no Virgin Media Wall socket in my house. We would like to show you a description here but the site won’t allow us. Browse Virgin Media Virgin Media Community. (Again even though the salesman made it sound like I would definitely have this in my house) Tried calling customer services but been around the ringer with no one able to help, excuses of servers being down and not being able to access. Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. - 5372385. Would you expect it to work fine for gig1? Is there anything obvious I am missin. Got my VM hub sent today, self installation kit however I don’t a VM socket but do have exterior box outside but only leads to Comcast box stating tv… any ideas or suggestions before ringing the installation teamSolved Remove Un Phone Line Just Cut It Virgin Media Community 4936267. Options. A couple of past ex. Switch on your TV, then using your own TV remote press the Input, AV or Source button. . You then just do this: 1) remove the attenuator from the existing cable, plug it into back of hub. Hi I'm expecting my kit tomorrow but can't see a wall socket only a phone line box. Can't find Virgin Media socket in QuickStart, set up and connections yesterday; Gone away form received when setting up account in QuickStart, set up and connections Tuesday; I Need a Virgin Media Wall Socket in QuickStart, set up and connections Tuesday; Delayed Installation in QuickStart, set up and connections TuesdayRelocate Virgin Media Router in QuickStart, set up and connections 20 minutes ago; Any experience of Virgin's new XGS-PON (full fibre) network? in Networking and WiFi 9 hours ago; No Wall Socket for Internet and TV in QuickStart, set up and connections 9 hours ago; Virgin media question. yesterday Have you checked to make sure there is no other kind of connection? Sometimes there is no wall box, just a trailing cable. Hey I received my quick installation kit from VM a few weeks back but only now getting round to installing I have gone to set up but dont seem to have a VM wall socket for the cable to go in Picture attached of what I do have Is there an adaptor or anything I can purchase or do I need to contact and. I chose to do self installation, but on installing realised i dont have a wall socket to plug it in to. Manage Your Account. Browse Virgin Media Virgin Media Community. - 5390715. How can I book a technician in QuickStart, set up and connections a week ago; Wall Socket Installation in QuickStart, set up and connections 3 weeks agoHi all. There are two outputs from here (the two connectors that are close together on the white box). I recently applied and received the delivery for a virgin package of tv broadband. But I can't figure out how to connect the modem to the wall. I've had a look at things from our side and can see you've been able to contact us regarding this. Networking and WiFi. However the wall socket doesn’t have the correct connection for the cable with the hub. Go to solution. connector cable from the wall socket, as we’ll be re-using that later. But I have no Virgin Media Wall socket in my - 5339557. Excludes broadband faults and broadband network outages. If you can get Quickstart, you can choose one of two delivery options. . How can I book a technician in QuickStart, set up and connections 10 hours ago; Need wall socket in QuickStart, set up and connections 22 hours ago; not consulted on terminal box location and cable path in QuickStart, set up and connections yesterdayI received my quick start kit at the weekend however the only Virgin Media wall socket I have looks like this. You can also check for a loose cable as not all properties have a socket. Call the Pre-installation and delivery team on 0800 052 1734. It seems that I need an electrian to install a wall socket. I would suggest the cable is just going down behind the skirting board, someone has very neatly hidden it away - follow the skirting board, and see where it's going to - at the worst, you should be able to see where it's been cut off (if it has). A master socket is the main socket for the phone line in your home, not an. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. . The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile…If you don't have the cabling then call the pre-installs team on 0800 052 1734. Just joined. I have checked outside and there is a brown box shared with the neighbour. No virgin media wall socket in QuickStart, set up and connections 4 hours ago;Looks like the supply cable is dropping down from the top of the photo into a metal isolator box. What I need to do? - 5432597. If it would benefit you, we do offer a click and collect service. 3 2 Attach the connector cable with the white end to the socket on the rear of your 360 Mini box by pushing it firmly into place. QuickStart, set up and connections. You can see in the pictures it loo ks like it has been redirected to - 5347741. Community Natter. 9% confident there is no Virgin Media socket installed. 388. Hi, I have ordered a self-setup wifi kit and cannot find a virgin media wall socket anywhere. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Despite being told by Virgin I am eligible for QuickStart, after receiving the package I found there is no wall socket to plug it into. Browse Virgin Media Virgin Media Community. You need a small spanner to remove this. 1. Have you checked to make sure there is no other kind of connection? Sometimes there is no wall box, just a trailing cable. Follow the instructions on screen to finish your setup. There is one Ethernet connection point and socket with a circle on the wall. However the wall socket (which my landlord has confirmed is Virgin Media's) is missing the actual socket (image 1). When you see. There is no fibre socket in this house. No virgin media wall socket in QuickStart, set up and connections yesterday; Hub3 Flashing green light in Networking and WiFi Thursday; No wall socket but wire from underneath floorboards in QuickStart, set up and connections Thursday; Wall Socket Issue in QuickStart, set up and connections Wednesday We ordered the virgin media broadband kit for self installation. We would like to show you a description here but the site won’t allow us. Chatter and natter. I don't work for Virgin Media. . on ‎14-09-2022 12:00. Cihank617. Call the pre-installation and delivery team on 0800 052 1734, explain the problems you have had and request a tech visit to fit a proper wall box for you and check out the VM wiring and signal in your home. This so calle. What I was looking for is a white faceplate, taller than it is wide,. The isolator has a terminator cap (marked below) fitted to the open end. We're here to help. The cable could be hidden within, or behind, furniture. 3 weeks ago. SpeedQuickStart, set up and connections. If you need a new landline, you’ll have to pay to get one installed, which usually costs £140. No Virgin media wall socket. Hi Everyone I have ordered a new Virgin Media self-installation kit. We have the quickstart pack but sadly cannot get broadband set up and working. Had arranged self-install as per suggestion from VM. Tried looking but can't see a way to book an engineer for this? Thanks Hi, I’ve recently moved into a flat & ordered my broadband/tv package and opted for self installation as it advised VM was available however I’ve noticed there is no VM wall socket to connect my router etc to. Then push the connector VM have provided over the screw thread. Networking and WiFi. Push the red label end of the white cable, into the wall socket. I don't have a virgin media wall socket and this is stressing me out. Change to a manned installation. Solved: I have just received the Quick Install kit as my property has had VM in the past, but I have no wall socket to connect the isolator - 4987502. Thank you for making your first post regarding the wall socket and your self install. I am then unable to sign in to my account as I do not have my account information. Security matters. Account - Cable. self install issues. Prior to getting my contract I checked the wall socket and there was a virgin box on the wall with a socket coming from it. Should I cancel and request an engineer to install. 3) other end of this cable, connect the female to female F connector, connect the other side of this to the cable from the wall. The cable could be hidden within, or behind, furniture. If its too loose to push on its safe to use a screwdriver to take the housing off to connect then put the housing back on. I ordered my self installation kit in August to arrive for the 11th of September, however, I have not received the package and any confirmation of delivery. Tried looking but. You don't need a wall socket specifically, as long as you have the relevant cabling to VM's network. Solved: Hi guys and gals. SpeedQuickStart, set up and connections. My Virgin Media App. But, there was no wall socket, so after a week they sent an engineer. I think I need an engineer for this as so far I have had the kit for 2 weeks + but no internet. Hi @Abigaill. On the day of activation, connect your new router to the master phone socket. Thing is, I've been to the house, Virgin haven't, and I am 99. That is the correct fitting, it should push on unless its too loose inside the large housing. Hi, I have the same problem with there being no Virgin Media wall socket in the house that I have moved to on 15 July. Either extend the disconnection date of your current provider, or put something else in place for the intervening time. 3K subscribers in the VirginMedia community. Plug the cables into the Hub. £30 an appointment – If you can get QuickStart but choose not to. . Quickstart is the quickest and easiest way to setup our services. A master socket is the main socket for the phone line in your home, not an extension socket. Virgin Phone Switchover. you take control of your Virgin Media life. Surly there has been a connection previously otherwise we wouldn't have bee. Networking and WiFi. HI, I guess this is the most googled problem for All New Virgin Media subscribers who opted for the Self-Installation Kit, so am thinking it should be included in the form for anyone who wants to get connected to Virgin Media Broadband ONLY deal. Package arrive today and realized I don't have a VM wall socket to plug the round cable into. Vonage 2nd line. If you are in a standalone property (not communal flats/apartments) there should be a brown or grey box on the front wall. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsRe: No virgin media wall socket. However, we couldn’t locate the wall socket in our place. Options. Connect the Hub’s power cable with the blue tab. Networking and WiFi. 0 Kudos Share. Hi, I recently moved to this house and placed an order for VM broadband which I received today. Virgin Media QuickStart is the free and faster way to get up and running, chosen by 680,000 people in 2020 alone. indd 3 09/03/2016 12:48to your Virgin Media socket. Browse Virgin Media Virgin Media Community. I was unable to do step 1. Some new sockets may look like. Thanks for your first post and welcome to our community. At least 30Mbps download speeds in every room or £100 one-off credit. Account - Mobile. We've set up the main 360 TV box downstairs, cabled directly into the Virgin Media wall outlet and via ethernet into the router so we've no issues at all there. Networking and WiFi. Account - Mobile. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. Installing and configuring your kitHi, I ordered a self installation kit but of course I do not have a VM wall socket. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Browse. Next, connect the power cable. It could be any of the 4 screw terminals in the first picture. on ‎03-08-2020 18:05. . Virgin Mobile. All forum topics; Previous topic; Next topic; 2 REPLIES 2. Stay safe online. Switched On Families. Finally, they'll complete the setup to make sure it's all working. i opted for the self install, however on inspection we don’t have the wall socket to plug the broadband into. Obi202 To Phone Extension Uk Voip Forums. . When plugged into either cable the hub just flashes green 🤷🏼‍ ♀️ 0 Kudos Thanks for posting, welcome to both the community and indeed Virgin Media. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Stay safe online. Account - Mobile. The cable could be hidden within, or behind, furniture. 1) remove the attenuator from the existing cable, plug it into back of hub. Hi all, I booked a quick install but unfortunately we don't have a wall socket, silly mistake but what's the best way of going about booking in an engineer? I was on the phone for 40 minutes & transferred 3 times, each time as an external call so I had to re-verify which was quite frustrating. Sometimes there is no wall box, just a trailing cable. Speed That is a rooftop aerial outlet for Freeview TV. I sign up for vm broadband and I was offered self instalation kit . 194. I asked this on ordering with the salesman at my door and he was insistent that in order to avoid the fee I was to do it that way I'd have just been happy to pay. 2 Uninstall TiVo box. Basically opened it, removed the connector and put there wire through the wall. 150 from a. The technician visited a. Networking and WiFi. I’ve just lived into my new house and received my Virgin box. My Virgin Media App. The wireless option only applies for everything that is internet-based, which is all your minibox recording and online/OnDemand services. Learn more. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. HI, I guess this is the most googled problem for All New Virgin Media subscribers who opted for the Self-Installation Kit, so am thinking it should be included in the form for anyone who wants to get connected to Virgin Media Broadband ONLY deal. The a ppointment can be as soon as possible. Hi I ordered a broadband only package and it said I was suitable for self-install, so I went ahead and purchased. Virgin Media Quickstart set up. Tried looking but can't see a way to book an engineer for this? Thanks If you don't have the cabling then call the pre-installs team on 0800 052 1734. Perfect for when you can’t all decide on what to watch. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. 77K views 4 years ago. Don’t plug the power cable into a plug socket yet. Further exclusions & legal stuff apply. VM. The threaded fitting on the back of a VM Hub is a F-Socket and the RG6 coax cables have a F-Plug. Hi, I have the self install kit arriving, however I have seen there is no Virgin wall socket when I watched the self install guide. The internal wall boxes are mostly oblong. Hi, I have ordered a self-setup wifi kit and cannot find a virgin media wall socket anywhere. Getting Connected with Virgin Media is easy when you have a wall socket. Virgin cables must only be provided by isolated sockets provided by Virgin Media. Options. I need an engineer ideally but I can't seek to get to an option to book one in.